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Business Analyst (Singapore)

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Sending Labs

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About Us

At Sending Labs, we don’t just create secure communication infrastructure as a pioneer. We create the future-focused communication products, services, and experiences that redefine what customers expect within the Web3 ecosystem from 2022.

We have a mission and passion to revolutionize the way we communicate in the Web3 era. In Feb 2023, we secured USD $12.5 million in seed funding from top and influential investors.

Our flagship products, SendingNetwork and SendingMe, create a truly decentralized Web3-native hub for secure chat, transactions, and community-building. We inspire and empower Web3 communities, developers and users with the tools and platform they need to communicate openly and securely while maintaining the users’ ownership over their data.

Our Sending Labs’ co-founders are serial entrepreneurs who had built a B2C mobile browser product to a community of over 200 million users globally prior to its acquisition in 2014.

Our team, consisting of more than 40 individuals located around the world, possesses very solid entrepreneurial experience, strong technical capabilities, and extensive experience in B2C products. The majority of them have graduated from Top universities and have worked in Fortune Global 500 technology companies.

We believe that people don’t come here seeking safety. They come here to dive into the depths, to make their work count for something meaningful, something impactful, and something that couldn’t happen anywhere else.

Join Sending Labs, and let us shape and revolutionize the way we communicate in the Web3 together and you will have the chance to build a 1 billion users product from 0-1, making a significant impact on the world and the next generation. You know, it starts with YOU!

About This Role

Join SendingLabs as an Operations Analyst, where you will play a pivotal role in bolstering our business operations. Your expertise will primarily be channeled into financial and business analysis, enhancing operational processes, and conducting in-depth product research within the cryptocurrency market.

This position requires close collaboration with various teams to dissect data, spotlight trends, and forge actionable insights to propel our growth and market success. Your proactive approach will be essential in implementing these insights, advocating for perpetual improvement, and ensuring smooth business operations.

This role promises a rich landscape for professional development, offering a deep dive into the cryptocurrency domain and a chance to leave a significant mark in a thriving startup scene. If you’re driven, entrepreneurial, and eager to impact a rapidly growing industry, this opportunity is for you.

Key Responsibilities

Financial Analysis:

  • Conduct in-depth financial assessments to uncover cost-saving and revenue-boosting opportunities.
  • Craft detailed reports and presentations to share financial findings with stakeholders, aiding in strategic decisions.

Business Analysis:

  • Dive into key performance metrics to evaluate business health and pinpoint improvement areas.
  • Forge and execute growth and efficiency strategies in collaboration with team members across the company.
  • Keep a pulse on industry movements and competitor strategies to guide our strategic planning.

Operations Support:

  • Offer broad operational support, ranging from project management to process enhancement and automation.
  • Develop and refine policies and systems to streamline operations and ensure regulatory adherence.
  • Identify operational risks and improvements, offering solutions to challenges and seizing new opportunities.
  • Engage in crypto-related research, advising on strategic decisions with well-founded recommendations.


  • At least 3 years of relevant experience in financial analysis, business analysis, or operations, ideally within a startup or consultancy setting.
  • Proficient in analytical tools (e.g., Microsoft Excel, Google Sheets, Tableau), with a knack for detailed, accurate data analysis.
  • Outstanding communication and presentation skills, capable of simplifying complex data for diverse audiences.
  • Independent, forward-thinking, and versatile, with a zeal for continuous learning and a profound interest in the crypto and blockchain landscape.

Bonus points

  • Experience working in a start-up culture;
  • Previous experience in a high-growth startup or consultancy.
  • Background in finance, particularly within institutional asset management or investment banking (ECM).
  • Active engagement with the cryptocurrency and blockchain sector, with up-to-date knowledge on its evolution and trends.
  • A willingness to help out where needed - regardless of the scope of your role;
  • An understanding of the Ethereum ecosystem, with an interest and curiosity to learn more;
  • Compensation & Benefits
  • A front-row seat to cutting-edge developments in cryptocurrency and blockchain technology.
  • Opportunities for significant internal growth and professional development.
  • A competitive package that includes attractive compensation, benefits, and perks.
  • A flexible hybrid work model, supporting work-life balance.
Apply now

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Apply now

Please let Sending Labs know you found this position on Cryptocurrency Jobs as a way to support us so we can keep providing you with quality crypto jobs.

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