People Operations Manager

The Role

We’re looking for an experienced and driven People Operations Manager to serve as Syndicate’s first people-focused hire. You will be responsible for developing and implementing the People Operations infrastructure that supports our employees and future organizational growth. You will play a critical role in leading People Ops projects, processes, and initiatives so that we can best develop and retain our employees.

You will:

• Design and refine compelling People Operations programs including: onboarding, ongoing engagement initiatives, performance management, and DEI efforts.
• Understand business strategies and assess needs and barriers in order to drive business performance through development and delivery of People strategy and solutions.
• Own and maintain the applicant tracking process and software (Ashby)
• Understand hiring managers pain points, motivations, business contexts and the roles required to scale their teams.
• Help develop and steward Syndicate’s culture as our organization continues to grow and change.
• Be a key player in keeping the team happy – this includes organizing regular social events and being creative with them to ensure people remain engaged.
• Own ongoing employee learning and development initiatives, including skills training, career pathing, management, and leadership development.
• Interpret, implement, and answer questions related to HR policies and procedures while ensuring consistency and thoughtfully navigating any gray areas.
• Thoughtfully develop a remote work strategy that achieves the aforementioned goals across a widely distributed team.

Requirements:

• 3+ years of experience in HR/People & Talent at a high-growth startup.
• HR experience working with globally distributed, work-from-home teams, as well as international teams.
• Passion for people, culture, process improvement, and helping people get the most out of their work experience.
• Demonstrated judgment and ability to deal with confidential and sensitive matters effectively.
• Excellent written and verbal communication skills; comfortable working autonomously and collaborating cross-functionally to get tasks done.
• Desire to build a career in Human Resources and grow/expand responsibilities with the expansion of Syndicate.

Nice to haves:

• Passion for crypto and the web3 ecosystem
• Prior experience developing and implementing HR policies from scratch
• Prior experience with Lattice, Deel, Justworks, and Ashby