NFT Community Manager, Discord, Telegram

Be part of the Soulshift team

About Us

Soulshift is a community-centric and transparent NFT launchpad that promotes and collaborates with top-rated artists/designers and celebrities to launch their own unique digital NFT collectibles at minimal minting costs on the Solana Blockchain. With our foundational passion for art & fashion, we are a family of like-minded individuals, collectors, and curators, who share common goals and interests within the NFT space. The overall goal is to eventually create a Digital Decentralized Autonomous Organization (DAO) where profits are redistributed back to the community.

We are looking for an…

NFT Community Manager, Discord, Telegram

A day at work is like…

Switching on your laptop in the morning, remotely checking in with your team online, and you’ll start your usual day engaging with your community, cultivating an intimate relationship with the online community, with a focus in Discord and Telegram.

Being the first point of contact for fans and followers, your sole mission is to keep them enthusiastic and passionate about SOULSHIFT’s NFT product drops and ongoing marketing initiatives through effective community engagement tactics to keep the channels active at all times. You are the face, voice and ears of SOULSHIFT in the digital world, developing and maintaining the brand voice and image associated with social media management, communications, public relations and marketing that boost the growth of our brand’s community. You’ll also need to be running rigorous testing to optimize community engagement tactics as part of Lifecycle Marketing strategy with user-focused content to creatively engage followers on our owned channels as well as seeding on earned channels—influencers and PR.

This job is a good fit for you if…

• You enjoy building things from scratch
• You have strong passion for NFT and/or blockchain
• You have the ability to handle challenges with an open mind, optimistic, can-do attitude
• You are ‘people’ focus and an active listener and enjoy cultivating fan relationships over time
• You have strong self-discipline to work remotely in hybrid teams and with flexible working hours.
• Highly organised and comfortable working across time zones and multiple projects.
• You have experience working in a start-up company
• You want to pursue your career in a fast-paced industry
• You enjoy working with people with dynamic culture

You can contribute to and add-value to the company’s success through…

• Develop, plan and implement community management strategies.
• Organise various community building initiatives to cultivate and grow the followings
• Develop and maintain the Discord community master calendar with daily updates, agenda, events, and - ensure activation is aligned across all channels and key stakeholders
• Search, identify and establish collaborative relationships with potential influencers and opinion leaders and align seeding tactics with partners to maximize engagement KPIs
• Communicate and collaborate with internal stakeholders to share insights on community engagement and marketing efforts. Share complaints, suggestions, comments (positive or negative) coming from fans in all digital channels to continuously improve engagement.
• Define measurable engagement KPIs and prepare weekly performance reports and suggest tactics to improve engagement
• Keep up-to-date with the latest trends in community platforms, social media and technologies to strategize and adjust community engagement tactics accordingly in a swift manner.

I will be working with…

A small team of 3-5 members reporting to the Digital Lead with other team members: Lead Digital Designer, Community Moderators, Social Media Specialist and collaborate with content creators and copywriters to deliver holistic engagement across all channels.

Am I the right candidate?

• 3-5 years experience in community management
• Have been in the crypto space and/or NFT marketing for at least 12 months
• A degree in communication, English, journalism, marketing or related field
• Experience planning and leading community initiatives for marketing campaigns * such as, building an online forum, launching an ambassador program, online live events)
• Proven success in building and managing a Discord community
• Good understanding of engagement KPIs and analytical skills
• Detail-oriented, excellent follow through, ability to multitask, manage projects and workflow
• A good team player with excellent verbal communication skills, writing skills, interpersonal and presentations skills.
• Ability to multitask and meet deadlines
• Motivated, self-starter, independent problem-solver and resourceful
• Bonus points go to:
  • Prior exposure to digital art and/or collectibles
  • An NFT collector yourself
  • Prior experience in developing and managing gamified community engagement strategies

What we can offer…

• A dynamic and friendly start up working environment, where your voice counts
• Growth opportunities, whereby you learn on the job
• An international and multicultural environment with colleagues from all over the world
• NFT freebies and other perks!