Operations Manager

About us

At Onchain Ventures, we believe that blockchain is crucial for creating a reliable internet that empowers businesses and people alike. Our mission is to accelerate financial freedom, global identity, and true ownership through web3 technologies. Since 2016, we have been turning this vision into reality by driving impactful projects such as Lisk, Pass App, and Onchain. Ready to find your passion onchain and join a team that truly makes a difference? We’d love to have you apply!

The role you’re applying for

As the Operations Manager at Onchain, you’ll be joining an international team and playing a pivotal role in scaling our operations, optimizing processes, and ensuring our team runs like a well-oiled machine. You’ll work closely with leadership and cross-functional teams to design and implement strategies that improve efficiency, enhance user experience, and drive growth in the fast-moving web3 space.

What you’ll be doing

Optimize Operations & Strengthen Partnerships:

• Gather, analyze, and interpret performance data to support strategic decision-making.
• Design and maintain interactive dashboards and reports to provide real-time operational insights.
• Work closely with leadership to align organizational goals with actionable strategies.
• Identify and address operational challenges proactively to enhance efficiency and effectiveness.

Develop and Enforce Company Policies:

• Create, update, and clearly communicate company policies to ensure consistency and compliance.
• Ensure policies are easily understandable and accessible to all stakeholders.
• Monitor policy implementation, assess effectiveness, and recommend necessary adjustments.

Streamline Processes & Drive Continuous Improvement:

• Document and map out workflows to gain a comprehensive understanding of existing processes.
• Identify inefficiencies, bottlenecks, and areas for optimization using data-driven analysis.
• Collaborate with teams to implement process improvements, track progress, and measure impact using key performance indicators (KPIs).

What we’re looking for

• Experience: 3+ years in operations management.
• Field expertise: Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Project management: Proven ability to manage multiple projects, timelines, and cross-functional teams.
• Problem solving: Thriving in ambiguity and having a gift for breaking down complex problems into actionable steps.
• Strategic thinking: Ability to see the big picture while also managing the details.
• Strong communication skills: Exceptional written and verbal communication skills, with the ability to influence stakeholders.
• Self-Discipline: Strong decision-making abilities and a high degree of accountability.
• Proactivity: Adaptability and a proactive approach to change.
• Tech-savvy: Familiarity with modern tools and platforms to streamline operations.

Nice to haves

• Experience in the crypto/web3 industry or equivalent knowledge is a plus.
• Exposure to scaling operations in a fast-paced IT environment.

We got you covered

Working remotely is more than just a benefit or a perk. We believe in the power of remote work to unleash creativity and passion. Join our globally remote team with 35+ different nationalities and enjoy the flexibility to work from anywhere in the universe. As long as you are available in the European working timezone.

If we’ve caught your eye, don’t stress over a cover letter—just send us your CV! We believe in getting to know the real you through a conversation, not just words on paper. So, if you’re excited about the role, we’d love to chat and learn more about what you bring to the team!