Community Success Manager

About Taiko:

Taiko Labs is at the forefront of blockchain innovation, developing the Taiko ZK-EVM, a Layer 2 solution that scales Ethereum by faithfully emulating its technical and non-technical characteristics. Our solution, an Ethereum-equivalent (Type 1) ZK-EVM, enhances the performance of Ethereum by supporting all EVM opcodes within a decentralized, permission-less, and secure Layer 2/3 framework.

Our team is rooted in a firm belief in the power and potential of zero-knowledge proofs (ZKPs). Comprising seasoned professionals who have been utilizing ZKPs since 2018, our team has the distinction of having built the first ZK-Rollup on Ethereum. As we continue to push boundaries and innovate, we are eager to augment our team with talented, driven individuals who align with our vision and are ready to make a significant contribution to the blockchain landscape.

About the role:

As a Community Success Manager at Taiko, you will play a key role in fostering an engaged and thriving community of Taiko users and developers. You will be responsible for building and nurturing relationships with our community members, solving their problems, and accelerating the adoption of Taiko. You’ll be the first touch point with our community, and create an atmosphere that provides a positive and welcoming home for our new and existing community members.

Besides Community Management functions, this role has a distinctive role in supporting our ecosystem partners in maintaining effective relations after any integration by coordinating PR activities, creating and reviewing announcements and monitoring the ongoing relationship, among others.

Responsibilities:

Community engagement:

• Work with Taiko’s existing Community Manager and Head of Community, to develop and implement strategies to engage the Taiko community across various channels, including but not limited to Discord, social media, and developer communities.
• Interact with Taiko’s community members, addressing their queries, providing assistance, and facilitating discussions on a daily basis.
• Organize and moderate Community Calls, AMAs, video livecasts, and other initiatives to foster belonging and collaboration among the Taiko community.
• Participate in external events/public conversations/hackathons.

Partner success:

• Work with Taiko’s existing and future partners to coordinate PR activities.
• This role will include drafting announcements of our partnerships/integrations towards our community and social media in general, as much as reviewing the content that our partners may create on their end before it’s released.
• Work directly with the Partnerships team to monitor the relation with partners for potential identification of future co-campaigns/activities.

Content creation & moderation:

• This role has the distinctive responsibility of creating high-quality content on Taiko’s Twitter & other social media accounts.
• This role will also be responsible opening up any future accounts/channels to expand our communications, e.g. implement ways to cover our ecosystem news.
• Manage and engage in other forums, such as Discord, Discourse and Reddit. Posting updates, responding to comments, and fostering meaningful conversations.

About you – you should have:

• Minimum 2 years of Community Manager or similar relevant working experience in the Ethereum/ZK/blockchain space.
• Good to have: experience in marketing, event organization.
• Be flexible as you may be required to work unsociable hours from time to time.
• Genuine interest and knowledge in the zk-rollup/zkEVM/Ethereum space. Self-motivated, proactive, and able to work independently and as part of a team.
• Excellent writing skills, with a proven ability to create high-quality content for different mediums.
• Your existing public writing plays a significant role in how we evaluate candidates.
• Strong interpersonal and communication skills with willingness to engage in public communication through community calls, videos, and hackathons. Ready to travel.
• Native/fluent in English language. Other languages are a plus.

Benefits

We offer a remote work environment, competitive compensation package (cash + equity), and an unparalleled opportunity to contribute to scaling Ethereum - a transformative technology that’s reshaping the world.