Community & Social Media Manager

Job Focus:

We are looking for a creative and experienced social media manager with a self-starter mentality to grow the SMART VALOR community and manage our social media channels. The ideal candidate understands the peculiarities of the various social networks, has experience in the field of cryptocurrencies, and excellent communication skills.

You will be responsible for formulating and adapting our social media strategy in alignment with broader marketing goals and implementing it hands-on. You will be creating engaging content, posting on various channels, communicating with our followers to grow our community, drive engagement and manage our brand image. This is a full-time role – either remote or in one of our offices (Swiss Crypto Valley, Munich, Berlin, Stockholm, Sofia).

Key Responsibilities:

• You will develop social media communities on various platforms, including but not limited to Twitter, Telegram, Bitcointalk, Discord, Facebook, YouTube, Reddit etc.
• Design and adapt social media strategy in alignment with marketing and business goals
• Create, edit, and publish content daily (text, photos, gifs, videos) to drive community engagement
• Participate in communities and events to boost our brand awareness, organize online-events such as community updates, AMAs
• Coordinate with our marketing and product teams and keep our community updated on our latest services, features, promotions, and events
• Manage our Telegram community chat with support of community moderators – personal engagement is required
• Hire, train and manage community moderators
• Identify and engage with influencers and ambassadors
• Measure and report the success of community growth and engagement (quantitative and qualitative)
• Continuously improve and evolve community building methods

Requirements:

• A minimum of 4 years’ professional experience in marketing, at least 2 years in crypto community management
• Proven track record of scaling online communities on Twitter, Facebook, Telegram, Discord and / or LinkedIn and growing engagement – be ready to give examples
• Solid understanding of cryptocurrencies, DeFi, NFTs and various crypto exchanges – you are up to date with current events
• Ability to create original and engaging content for social channels
• Outstanding communication and inter-personal skills, to effectively communicate with different personas across various channels and cultures
• English fluency

Nice-to-have:

• Beneficial to be fluent in German
• Visual content creation (Canva, Photoshop or equivalent) and / or video creation
• Track record of hiring and managing a successful team of community moderators
• Experience with Customer Support

Benefits:

• This is an opportunity to work at the forefront of crypto and digital asset innovation
• You will work with the best people in the industry, in a high-growth company with visionary, driven people and industry pioneers
• Highly competitive salary and performance-based bonus
• You become an owner – we offer equity participation for full-time employees
• We reward you with VALOR token to let you participate in the growth of our network
• Flexible office / remote arrangements
• Bike, hike, ski with us during regular team outings in the Swiss Alps

About SMART VALOR:

SMART VALOR is a European regulated digital asset investment platform and blockchain infrastructure provider with offices in Switzerland, Germany, Liechtenstein, and Sweden. The Forbes magazine awarded it TOP 10 technology SME ranking and the Swiss government gave the company a prestigious innovation grand. Thomson Reuters Incubator selected SMART VALOR as one of the top 5 companies in its Incubator. Leading Swiss banks and corporations such as Nestle and Credit Suisse invested in SMART VALOR though their corporate venture fund, as well renown investors from around the world.