Communications Lead, Social and Community

As Communications Lead, you will build out the strategy and messaging across Phantom’s consumer-facing social media and community channels.

We are looking for an experienced Communications strategist with a passion for crypto, NFTs and DeFi that is excited to help Phantom in this next phase of growth. Your voice will help Phantom further cultivate our brand with our community and build important relationships with the ecosystem.

Responsibilities

• Serving as the day-to-day lead of Phantom’s social media channels (mainly Twitter, but also Youtube, Reddit, TikTok, Facebook, Instagram)
• Developing Phantom’s social media program and calendar
• Leveraging social media to raise issues and prioritize product feedback
• Helping ideate and produce sponsored and advertising creative
• Using analytics and reporting to discover insights and drive communications strategy
• Potentially building and moderating a consumer-facing Discord community with an international presence

Qualifications

• 5+ experience leading communications and social media for a high-growth company, ideally with some in-house experience
• A passion for Web3 culture, Dapps (NFT marketplaces, DeFi, Play-To-Earn), and the Solana/Ethereum ecosystems
• Expertise in working with PR agencies, journalists, and influencers for brand storytelling
• Experience managing or moderating Discord communities is a plus

Why Work with Us

Opportunity

We are a team of experienced builders with a ton of traction in a big and growing market – our users are so passionate they were hacking their way into our private beta. Only months after launching we’ve acquired millions of users, and are adding hundreds of thousands every week. We are by far the leading wallet on Solana, and plan to expand to other chains soon.

On top of that, there has never been a better time to work in crypto and on wallets in particular.

• Wallets play a pivotal role: Wallets are responsible for on-boarding new users into crypto, and can make or break the user experience.
• We are moving to a multi-chain world: New blockchains and scaling solutions are coming online and gaining traction, but are lacking decent wallets and bridges.
• DeFi & NFTs are exploding: Interest in DeFi and NFTs has exploded, yet they are still an after-thought in existing wallets.

Benefits

• Competitive salary and equity.
• Comprehensive insurance (medical/dental/vision) — 100% covered.
• Stipend for your ideal remote / WFH set-up: laptop, headphones, and any other work gear you may need.
• Flexible hours and a long-standing, supportive remote environment.
• Monthly co-working space and mobile phone expense.
• Unlimited vacation: Take time when you need it (and we really mean it