Community Manager

About the Role

We are looking for an experienced Content & Community Manager to join our team, who is excited about our mission to bring tokenised asset hedging to DeFi and Web3. They will be responsible for executing high impact content and growth campaigns to increase the awareness and activation efforts. They will champion community success in terms of growth, engagement and evangelism.

• This is one of Cruize’s early hires and a unique opportunity to drive deep impact and shape one of the most anticipated startups building the future of finance
• Join a talented team of builders passionate about the helping investors across all levels weather the storms of crypto
• Nearly uncapped upward mobility, room for improvement, and increased accountability

Responsibilities

Community Support and Management

• Champion community building, engagement and growth on all major community platforms
• Create community growth strategy with clear KPIs centered around user acquisition, growth, engagement, and retention
• Monitor, moderate and manage community sentiment on Twitter, Discord & Reddit for both technical and non-technical discussions
• Daily synthesis of important discussions and improvements proposals among the community for the management team. Use your role as community manager to glean insights within our community that can be funnelled back into our product, engineering, and growth teams.
• Organize and coordinate live online community events such as weekly community calls & discussions on Twitter spaces, Reddit & Discord
• Drive organic advocation and evangelism among the community and prominent names in the industry especially on crypto Twitter
• Coordinating product launches and feature releases within the Cruize communities

Content and Social Media Management

• Establish Cruize’s tone across multiple distribution channels including the website, blog, social, community, articles, etc.
• Monitor the industry landscape and research relevant data and insights on DeFi and crypto to evaluate new content ideas
• Develop technical content and product guides in partnership with engineers and designers
• Perform research on consumers and readers and produce highly tailored long and short form content for our online presence
• Research and create regular, high quality content on Medium, Twitter and Reddit revolving around updates, developments and other details
• Own the content calendar and ensure that content is published on time with the highest quality
• Use SEO and marketing principles to maximize copy’s reach

Requirements

• Have direct experience building a fast-growing, highly engaged community from scratch.
• Flair to create fluency across marketing channels through engaging content creation
• Strong understanding of DeFi protocols as well as Web3, cryptocurrencies, and NFTs
• Solid grasp of marketing, advertising, user psychology, and conversion optimization
• Regular user of DeFi products and active in crypto communities on Twitter, Discord and Reddit
• A deep passion for DeFi, crypto, web3.0 and the future of finance
• Demonstrated ability to operate with complete independence and autonomy in a fast-paced environment to lead the direction for community success
• A contributor with excellent command over written and spoken English

Nice to Haves

• Experience in or knowledge of financial markets, trading, and investing
• Deep passion for emerging technologies and understanding their implications
• Active following on Twitter that brings organic engagement on your posts
• Existing relationships and networks in the crypto/DeFi/NFT space

Benefits

• Competitive Salary + Token options
• Opportunity to impact the next 100M users in crypto
• An open and collaborative work culture with a flat structure
• Flexible working hours and vacation policy
• Talented peers and great working environment

Apply for this Job

Does this position sound like a good fit?

Email us at with your resume/portfolio and a brief note on why you’d like to join Cruize and some examples of deep impact that you helped drive in your past work.

Cruize is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.