Developer Relations Manager

About Civic Technologies

Civic is the leader in decentralized identity for web3. We’re building a permissioning layer across chains for web3 that allows dApps to meet regulatory guidelines, NFT platforms to protect their communities and individuals to better control their digital identities. It’s based on the open-source identity verification ecosystem of our non-profit partner, Identity.com. In the fall of 2021, we launched the first permissioned DEX on Solana with our partner, Solrise Finance. With clear regulation from the Financial Action Task Force (FATF) taking shape around the world and recent key additions to the company’s leadership team, Civic is growing rapidly. If you’re ready to make waves at the epicenter of the most exciting industry in tech, we might be a fit.

We are a team of passionate, technical and collaborative individuals who believe that identity is the key to unlocking the future of blockchain’s mainstream adoption. We work hard, celebrate success and strive to support one another to overcome challenges. We are low on ego, and high on teamwork. Civic is one of the original blockchain companies in the identity space, and is just hitting its stride.

  • Location: Anywhere you want! We encourage qualified applicants from anywhere in the world to apply.
  • Language: English is the primary working language at Civic.
  • Reporting: The Developer Relations Manager will report to the Director of Marketing.

Position overview:

We are looking for an experienced Developer Relations Manager to lead the charge in establishing Civic’s developer community building from the ground up. To enable engineers to build successfully with our suite of developer tools, our ideal team member is capable of being an ambassador, educator, and evangelist of Civic.

Civic is powered by the open-source, blockchain-based ecosystem of its sister brand, identity.com. The Developer Relations Manager would work with Identity’s Technical Community Manager to ensure clarity in messaging and positioning around both brands for the community.

This role additionally requires working cross-functionally with Civic company leadership, marketing, business development, product, and visual designers.

Responsibilities:

  • Develop a deep understanding of business priorities and leverage those insights to align Developer Relations strategy to build awareness of and trust in Civic
  • Define a set of KPIs for success in this role
  • Work with our sister brand, identity.com, to ensure clarity in messaging and positioning around both brands for the community
  • Engender trust as a technical subject matter expert for Civic
  • Engage with the community ecosystem by participating in Civic’s existing forums such as Discord, GitHub, Twitter, and more
  • Work with PR and Marketing to crafts blog and social media posts on a range of topics of interest to our developer community
  • Communicate new product features and updates on a regular cadence to the community
  • Synthesize insights from community interactions and surface critical issues to the engineering team
  • Protect the community from spam, misinformation, and irrelevant posts
  • Vet and onboard scalable software solutions to support developer communication channels
  • Understand and resolve barriers to consumption of Civic tools and technologies for developers
  • Identify new communities that may have a sufficient network of supporters to justify allocation of resources

Must haves:

  • 3+ years experience cultivating and growing developer communities
  • A passion for blockchain technology and crypto communities
  • A passion for engineering culture, languages, and tools
  • Experience in encouraging communities to ask questions, voice concerns, create community traditions, and generate ideas
  • Ability to present complex technical information clearly and concisely
  • Curiosity, open-mindedness, and a consistently positive attitude
  • Exceptional copywriter, with excellent written and verbal communication skills
  • Capacity to execute in a fast-paced, remote-first work environment
  • Comfort with ambiguity and a rapidly evolving business landscape
  • Deep empathy for engineers and a customer-centric mindset

Nice to haves:

  • Key contributor to the rapid growth of one or more social media channels
  • Experience in contributing and participating in open source software communities

A few benefits of working at Civic:

  • Competitive salary and stock options
  • 100% company paid health insurance for employee, spouse/partner and children (medical, vision, dental, life) (U.S. only)
  • Employee funded FSA, HSA (U.S. only)
  • Employee funded 401k plan (U.S. only)
  • Work from wherever you like
  • Computer equipment and workspace touches to suit your needs
  • Flexible time off as agreed with your manager and your team – we don’t count hours in the seat, we focus on productivity and deliverables
  • Parental leave
  • Unlimited company-paid budget for technical/training books
  • Ongoing annual budget for company-paid education programs including classes, conferences, professional associations, certifications, etc.
  • Annual team get together somewhere on the globe – we love to see each other in person too!
  • Great colleagues and inspiring startup environment

Civic celebrates the uniqueness of our team; we value diverse viewpoints, experiences and are an equal opportunity employer. There is no one “Civic” kind of employee – we like it that way! Civic celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

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