Community Manager

Responsibilities:

• Manage Telegram groups, Discord servers, and other online communities
• Create engaging English content including translations, social posts, articles, guides, etc to educate and excite the community
• Monitor English-speaking community conversations and moderate based on guidelines. Remove spam, ban violators, and flag any concerning content.
• Respond to community questions and concerns from the audience in a timely and thoughtful manner. Escalate to the team where needed.
• Identify and collaborate with ambassadors to grow the community.
• Gather insights into interests, concerns, and needs of the English speaking community members to inform content and community strategy.
• Broadcast company blogs, articles, marketing promotions to support community growth.

Requirements:

• Native or fluent English speaker, ideally bilingual in Chinese
• Strong understanding of crypto communities and culture
• Excellent written and verbal communication skills
• At least 2 years of experience managing active online communities in crypto
• Passionate about blockchain technology and the project’s mission
• Thrives in a fast-paced, innovative startup environment