Developer Relations Engineer

About Us

The Switchboard Protocol Foundation is dedicated to stewarding and growing the Switchboard protocol, the fastest, most customizable, and only permissionless multichain oracle protocol out there.

We believe in innovation without gatekeepers, which is why Switchboard allows anyone to create, publish, and access any data feed. This core principle of open access has made Switchboard a cornerstone of Web3 infrastructure, trusted by top tier applications to secure over $5 billion in on chain value. To build the tools and foster the community that will power this verifiable future, we operate as an extremely lean and relentlessly effective team, with a flat, high trust culture that empowers talented self starters to own strategic initiatives and drive results.

• Location: Remote
• Employment Type: Contract (Full-time)
• Compensation: $90k-150k

About the Position

We’re looking for a talented Developer Relations Engineer who thrives at the intersection of technology and community. As the frontline support for all Switchboard users, you’ll turn technical complexity into clarity, whether that’s through support, documentation, or hands-on collaboration.

This is a hands-on role, perfect for someone who enjoys working in a fast-moving, small team where your ideas count, your work ships quickly, and your impact is felt from day one. You’re here to empower developers, solve complex problems, move fast without breaking trust, and help lay the groundwork for a growing, engaged global community.

• User Support and Onboarding: Serve as the primary point of contact for Switchboard users, providing timely technical support, troubleshooting integration issues, and debugging active services to resolve problems in real time. Guide users from initial onboarding through advanced usage.
• Developer Enablement: Help developers unlock the full potential of Switchboard’s data feeds by offering tailored advice, code examples, and best practices.
• Documentation and Improvements: Update and maintain Switchboard’s developer documentation, tutorials, and guides. Translate user feedback into product insights, suggest engineering priorities, contribute to open source, and champion solutions that serve the broader ecosystem.
• Community Engagement: Interact with developers via Discord, GitHub, and events. Foster relationships to build a supportive ecosystem for Switchboard users and Switchboard node operators.
• Technical Contributions: Collaborate with the engineering team to identify and fix bugs in production. Find and contribute to open source projects that support the Switchboard ecosystem and broader DeFi builder community.
• Protocol Representation: Represent the Switchboard Protocol at developer meetups, online events, and online forums.

About You

• A Crypto Passion: 3+ years in software engineering, with at least 1-2 years focused on web3/blockchain technologies. A deep understanding of decentralized systems, oracles, and crypto primitives.
• DevOps Expertise: Proven skills in DevOps practices, including debugging and maintaining active services in production environments. Experience with containerization tools (e.g., Docker, Kubernetes), building and improving CI/CD pipelines (e.g., GitHub Actions), monitoring (e.g., Prometheus, Grafana), and cloud infrastructure (e.g., AWS, GCP, or Cloudflare) to quickly resolve user issues.
• Solana Development Experience: Hands on experience building and deploying applications on the Solana blockchain. You must have shipped at least one Solana based project (e.g., smart contracts, dApp) using a combination of Rust and Anchor.
• EVM Experience: Practical knowledge of Ethereum Virtual Machine ecosystems, such as building or integrating with Solidity smart contracts, working with EVM compatible chains (e.g., Ethereum, Polygon, or Binance Smart Chain).
• Technical Communication Skills: Excellent written and verbal communication abilities, with experience creating developer facing content (e.g., docs, tutorials, or talks).

Nice to Have

• Experience in developer relations or technical evangelism roles.
• Familiarity with oracle networks or data feed use in DeFi.
• Contributions to open-source blockchain projects or active participation in crypto communities.