Technical Writer

Company Description

ChainSafe Systems is currently seeking a full-time Technical Writer to join our Operations Team. Our company is growing fast, and with both a clear vision and strong values, we are the industry leaders in designing and developing scalable solutions for the decentralized web.

When you join the tight-knit ChainSafe team, you’ll become a part of our talented, compassionate, and open-minded crew that directly contributes to realizing the potential of Web3 through sustainable open-source development. If this sounds like something you’re interested in, we are interested in you!

We are global leaders in the industry, unique in our work across multiple blockchain ecosystems, and currently are pioneering technology and infrastructure related to Ethereum, Cosmos, Polkadot and Filecoin. We are actively pursuing the development of our own product suite, having recently released Files, which allows users to upload and store files on IPFS and Filecoin with the goal of furthering development to provide a decentralized alternative to cloud storage.

ChainSafe is a unique company in a unique space, growing quickly and building a global reputation in this nascent space. Beyond offering experience across every major blockchain space to our team, we provide an open, inclusive, and supportive environment where we help folks reach their full potential as a human and as a professional.

We are global, remote-friendly, and open to contractors (who can commit to a minimum of 35 hours a week). For those local to Toronto, our casual, open-concept office in Chinatown has meeting rooms, lounge areas, and space to pull up a chair.

Culture fit and alignment to our core values are extremely important to us. We are fueled by an immense intellectual curiosity of what technology can do and the impact it can have. You will thrive here if you are intensely driven by tackling technical challenges that no one else has solved yet and are inspired by the possibility of building the next generation of web infrastructure and decentralized systems.

The Role

We are looking for a trustworthy and proactive full-time Technical Writer who will be accountable for producing high-quality, easy-to-follow (online and offline) content and documentation for a non-technical audience. In addition, the individual will be responsible for writing articles and blog posts about various projects we are working on.

The ideal candidates must have a passion for writing and research. Curiosity and interest in open-source and blockchain ecosystems would be a big bonus.

Responsibilities

Technical Writing

• Produce, convert, and maintain tech-heavy documentation and user support guides into readable and engaging content
• Research, understand and convey complex technical concepts to a non-technical audience
• Create and maintain articles and blog posts about the progress of various ChainSafe projects
• Collaborate closely with project and product managers to obtain an in-depth understanding of the requirements for content, as well as ensuring correctness, completeness, clarity, and consistency
• Be alert for opportunities to improve the existing technical documentation

Qualifications

Requirements

• Excellent written, editing, speaking and research skills.
• 1+ years of work experience in technical communication, marketing, PR and/or social media
• Fluent in written and spoken English
• Ability to manage time effectively when faced with competing priorities
• Aptitude for managing multiple projects, relationships, and deadlines simultaneously
• Strong follow-through and organizational skills
• Big Bonus: understanding, curiosity, and interest in Blockchain

Additional Information

Why join us

Founded by Developers for Developers, we foster an Agile environment where tasks are assigned based not just on what you know but what you want to learn. We offer fast opportunities for personal growth, mentorship, professional development funding, tons of autonomy and responsibility, a results-driven environment, close collaboration with an international team, exposure to a wide array of ecosystems and trailblazing technologies, and flexible work hours.

At ChainSafe, we are a compassionate group of builders and makers, working to bring our ideas to life. You’ll be part of a team that believes in the vital importance of community and contributing to advance humanity with open-source and decentralized technology.

We care deeply about our values and look for these in every team member: A dedication to self-improvement and professional development; a commitment to community and collaboration; a drive for accountability, diligence, and autonomy; and above all fostering a place of acceptance, friendliness, and compassion.

Tell us who you are and learn more about us

If you are ready to join us, assemble your highlights (GitHub, portfolio, LinkedIn) and show us your best work. Get ready to have incredible conversations with passionate people like yourself. For our team’s project highlights, explore our Discord, GitHub, and website.

We welcome your fresh perspectives and ideas

At ChainSafe, diversity and inclusion is more than a statement; equality and accessibility are guiding principles embedded in who we are - and why we do what we do. We recognize the benefits of a diverse team and aspire to embed respect for all people into our culture, values, and day-to-day practices. We encourage women, LGBTQIA+ people, people of colour, and members of any other group underrepresented in the blockchain space (or tech in general) to apply.

If at any time we can provide accommodations to facilitate your application and interview process, please let us know. We will strive to meet your needs.

ChainSafe is a remote-first company with an international team. We offer opportunities for personal and professional learning and growth, value autonomy and responsibility, and have a results-driven environment, flexible work hours and time-off policy, as well as competitive salary.