Lead Product Designer

We’re seeking a passionate, creative, experienced design leader seasoned with growth strategies to join Ripple’s fast-growing design team. As the Lead Product Designer for the Developer Growth team, you will be working closely with the RippleX Product, Engineering, Docs, Data Science, and Marketing to help grow the crypto, specifically the XRP Ledger developer ecosystem.

Ripple is a crypto solutions company that transforms how the world moves, manages, and tokenizes value. Through RippleX, we support and champion an open community of developers, so they can advance the solutions and innovation needed to allow businesses, consumers, institutions, and governments to fuel the engine of a new digital economy. We focus on several areas including DEX (decentralized exchange), Defi (decentralized finance), Dapps (decentralized applications), Central Bank Digital Currencies, NFTs, Stablcoins, Carbon Credits, and more.

What you’ll do

• Craft a vision that will define the future of our XRP Ledger ecosystem by creating ​​end-to-end customer journeys which span from the top of the funnel, into onboarding, and through developer tools.
• Collaborate with other designers, product managers, data science, researchers, marketing, documentation writers, and a fast-moving team of developers who are passionate about user experience
• Facilitate requirements discussions with stakeholders and create alignment on design solutions while balancing users and business needs
• Prototype experiences from start to finish, owning all aspects of the user experience - strategy, architecture, interaction design, and visual design
• Drive design process improvements in an Agile environment that enable the team to scale
• Identify opportunities to improve the user experience and champion your ideas within your working group and across the company
• Create research-based deliverables that drive user empathy like user journey maps and profiles/personas
• Champion design thinking and user-centric practices across the company
• Grow the people on your team through coaching and mentorship

What we’re looking for:

• 8+ years of experience of designing useful products for multiple types of use cases
• Experience with growth experimentation and experimental-driven teams including A/B, and multivariate testing
• Knowledge and conversion rate optimization, product and growth strategy, user psychology, and storytelling
• Strong at collaborating in a cross-functional team environment
• Ability to work independently, and the desire to learn, grow, and improve our design and broader team
• A proven track record and a strong portfolio featuring examples of your work, your design process, and the outcomes/results
• Entrepreneurial and self-motivated with a bias toward action – there’s tons of greenfield opportunity here, and you’ll need to lean into the ambiguity and lead projects to completion
• Great verbal and written communicator with the ability to write copy that is human, clear and concise
• Can craft engaging presentations and can influence stakeholders and audiences at all levels of the organization
• Takes on the detailed aspects of visual design such as icon design and illustration, or can direct visual designers toward solutions that balance form and function
• Experience designing products from the ground up and has an understanding of product design’s role in creating user adoption and engagement to ensure a successful launch
• Values over-communication, especially when collaborating with remote coworkers located in different time zones across the globe
• Excited for the chance to shape the design culture at a growing company and to inspire people with your unique perspective

Bonus points:

• Interest in Cryptocurrency and Blockchain Technology
• User Research experience

What we offer:

• The chance to work in a fast-paced start-up environment with experienced industry leaders
• A learning environment where you can dive deep into the latest technologies and make an impact
• Competitive salary and equity
• 100% paid medical and dental and 95% paid vision insurance for employees starting on your first day
• 401k (with match), fully paid parental leave, commuter benefits
• Generous wellness reimbursement and weekly onsite programs
• Flexible vacation policy - work with your manager to take time off when you need it
• Employee giving match
• Modern office in San Francisco’s Financial District
• Fully-stocked kitchen with organic snacks, beverages, and coffee drinks
• Weekly company meeting - ask me anything style discussion with our Leadership Team
• Team outings to sports games, happy hours, game nights and more!

Who we are:

Ripple provides one frictionless experience to send money globally using the power of blockchain. By joining Ripple’s growing, global network (RippleNet), financial institutions can process their customers’ payments anywhere in the world instantly, reliably and cost-effectively. Banks and payment providers can use the digital asset XRP to further reduce their costs and access new markets.

With offices in San Francisco, New York, London, Mumbai, Singapore, São Paulo, Reykjavík, Washington D.C. and Dubai, Ripple has more than 300 customers around the world.

Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.