Community Manager

WineWorld is developing the world’s first NFT-powered wine community. We are looking for an energetic and creative community manager who can proactively engage and grow our community. If you love building user communities, have a passion for NFTs, wine and games, we want to hear from you!

Key Responsibilities

• Set up and manage all social accounts and other methods of community outreach. These will include Discord, Twitter, Telegram, Reddit, Medium and others as needed.
• Cultivate, moderate and manage the community using these channels
• Grow and manage our email list using platforms such as Mailchimp
• Share announcements via email and develop an email newsletter as appropriate
• Manage email, blog and website content to drive engagement
• Share actionable insights from customer feedback internally to improve our roadmap.
• Be the brand’s voice for all communications on social media
• Find entertaining and creatives ways to reward the most active members of our community
• Develop community guidelines and moderation strategy to ensure community channels remain fun and respectful
• Respond to customer issues, comments, and questions in a professional, kind and timely manner

Qualifications

• Excellent communication and writing skills (English required, other languages a plus)
• 3+ years experience managing social media channels
• Experience developing content and managing a content strategy
• Experience writing email newsletters, blog posts, tweets, web copy, etc
• Passion for NFTs, blockchain, web3 technologies and decentralized governance solutions.
• Experience developing creative content strategies and methods of engagement
• Ability to multi-task and perform under pressure
• Strong interpersonal and relationship-building skills
• Organized, detail-oriented, resourceful, and a self-starter
• Ability to work independently in a fast-paced, remote, and global team

Bonus points for the following:

• Experience working with crypto communities
• Experience in a blockchain/crypto community management role
• Experience working on marketing efforts around an NFT project launch
• Wine industry experience
• Experience with and/or passion for gaming

Education

• Bachelor’s degree or higher preferred

Time commitment

• This will be a part time commitment to start and will grow into a full time role within 3-4 months

Location

• This is a 100% remote position and you may work from anywhere. However, you will need at least four hours overlap with Pacific time zone where the team is primarily located.