Community Manager

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Markovian Studios

About us:

Markovian Studios is a web3 venture builder based in the Bay Area coming out of stealth mode. We have a portfolio of projects at various stages of maturity including an NFT SaaS platform, high-end brand NFT collections, smart contract development and SaaS testing products.

We are looking for community managers to participate in our growth and success as we scale.

Responsibilities:

  • Setup bots and channels
  • Maintain activity with users in Discord
  • Regularly keep up-to-date with security breaches related to bots or related-platforms
  • Answer support tickets and mitigate escalations (FUD, complaints)
  • Work with team to deliver announcements related to the product
  • Work with marketing to create social media posts (Twitter, Instagram, Telegram)

Requirements:

  • Minimum 1-2 years experience in help desk, customer service, or moderator roles
  • Previous experience managing a Discord community
  • Strong knowledge of the NFT/crypto space
  • Familiarity with setting up common Discord bots for servers
  • Proactive and self-guided
  • Strong communication skills
  • High empathy and emotional intelligence
Apply now

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Apply now

Please let Markovian Studios know you found this position on Cryptocurrency Jobs as a way to support us so we can keep providing you with quality crypto jobs.

About Markovian Studios

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